Predictive Dialer Save Your Time and Money in Interactive Voice Response (IVR) Campaigns (06 Sep 2005)
No doubt, telemarketing has evolved as a very potent tool for marketers and companies to publicize as well as sell their product and services in recent times. However there are also hurdles in running the telemarketing business in case you are an ...
News Bytes From The Web (01 Dec 2005)
They join a long list of providers competing for your Internet phone call business, including: Skype, Google, and AOL.
Sony claims their service includes a video component that rates superior to all other offerings.
Their IVE (Internet...
6 Secrets to Preventing Email Overload (17 Dec 2005)
I wonder now who was the genius who said email would make our lives easier? Don't you want to strangle this person on some days??
I've found email to be both a blessing and a curse. I love the immediacy of the communication, but hate all of...
How To Find A Phone Psychic (11 Mar 2006)
Where do you go to find a phone psychic to talk to? I was always skeptical of phone psychics, but there are many of you who find them to be very helpful. However, with so many choices out there, how do you find a phone psychic that you are comfort...
Navigating the Maze for Low Cost International Calls (17 Mar 2006)
I know I'm not alone in feeling as though I'm in the Dark Ages when it comes to figuring out phone services and various calling plans. I'm truly not a Luddite, but with the plethora of phones, phone cards, calling cards, long distance phone servic...
The Real Reasons You Need a Media Converter (20 Sep 2005)
Let's face it. Network technology isn't sexy. Most people don't sit around debating the various forms of network technology that exist today and think to themselves 'wow, this is what I want to do in my spare time.' The fact of the matter is that ...
Speech Technology Predictions for 2006 (27 Jan 2006)
Speech Technology Predictions for 2006
Speech Technologies are currently saving companies hundreds of thousands of dollars in telemarketing centers. Their artificial intelligent enabled systems can answer a wide variety of questions of consu...
Impersonal Slang Ridden Emails, Capitalization and Miss Spelling (21 Aug 2005)
There seems to be a real problem with the up and coming generation with regard to proper email etiquette which is somewhat upsetting to the established professionalism expected in business. Much of this comes from the generation of instant messagi...
Fax Machines Pull Double Duty (22 Nov 2005)
If you work in an office, you probably already know how indispensable the office fax machine, copy machine and scanners are to the people who work in the office. The day to day goings on in the office world involve the copying, scanning and fax t...
Internet Fax Machines for the SOHO User (15 Oct 2005)
If you work in a small office/home office environment (often referred to as a "SOHO" environment) then you can appreciate "convergence" products that allow one device to do the work of many other devices.
The PC has become one of the most im...
Light the Beacons! Communicate Freely As Never Before (02 Nov 2005)
We need to talk. It's good to talk and we become closer as a result of it. Arguments are resolved, situations become clearer, love becomes easier, heck, there would be a hell of a lot less wars if more people indulged in the practice of communic...
Why Should We Replace Our Phone System? (17 Sep 2005)
Many businesses buy a new phone system because they have been worn down over a period of time by poor, but repetitive arguments. Salespeople from different phone companies have warned them that their system is obsolete. Phone technicians tell t...
Communication Is Key (28 Dec 2005)
In all of our relationships, whether intimate or business, communication is the key to keeping the relationship moving in the right direction. Sometimes during a conversation, it is important to make sure you understood what was said. What I mea...
The Corporate Video and Screen Media Production Process (09 Aug 2005)
THE PRODUCTION PROCESS
If this is the first production that you have commissioned, or if you haven't been involved with a production for a while and want to know more about the process, this overview should help you understand some of...
How to Convert Email to SMS (14 Dec 2005)
One of the simplest methods of converting your emails to SMS messages is to make use of an email to SMS gateway. Many SMS gateway providers offer a simple conversion which allow you to send through an email to their servers which in turn spits out...
Driving Factors to Upgrade Your PBX (29 Apr 2006)
Your PBX system has served you well in the past and with a bit of upkeep and maintenance will continue to meet your needs in the future. However change is on the horizon.
It's not so much that the PBX features have changed, it's the technolo...
What is a Service Level Agreement (An Example) (17 Feb 2006)
A SLA's primary goal is to establish and manage expectations of customers, thus reducing confusion while defining acceptable service.
Below is an example of a Service Level Agreement. Simply replace the bracket information with your informat...
Spin Cycle (17 Aug 2005)
It's possible that a seminal moment in the history of electronic news occurred when a comedian confronted commentators ...
Not long after Jon Stewart --- host of the Comedy Central cable channel's amusing newscast, The Daily Show --- appeare...
How To Select the Best Prepaid Phone Card (01 Aug 2005)
With all of the choices for prepaid phone cards available, selecting the best card for you can be quite intimidating. Here are the major factors you should consider when buying a phone card. Remember, don't be fooled by advertised low rates, as th...
Communication Cables - Coaxial, Drop, UTP and Fibre Optic Cables (03 Mar 2006)
There are numerous types of Communication Cables available in the market today, but we depend on some types of Cables like Coaxial Cables, Drop Cables, UTP Cables and Fibre Optic Cables more often. These Cables are applicable in different types of...
